Frequently Asked Questions
Everything you need to know about high-performance, clean luxury beauty.
What defines a 'Clean' formula at Victoria Beckham Beauty?
We adhere to a strict 'Clean' standard, meaning our products are formulated without parabens, sulfates, phthalates, and synthetic fragrances. We prioritize skin-loving ingredients that provide high-performance results without compromising your health.
Are your products cruelty-free and vegan?
Yes, Victoria Beckham Beauty is a cruelty-free brand. We do not test on animals. While the majority of our collection is vegan, we recommend checking the specific ingredient list on each product page for confirmation.
How can I track my order?
Once your order has shipped, you will receive an email notification containing your tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy?
We offer returns on most products within 30 days of purchase, provided they are in their original packaging and gently used. Please visit our Returns Portal to start a request and receive a prepaid shipping label.
Do you ship internationally?
We currently ship to over 20 countries worldwide. Shipping costs and delivery timelines vary by location and will be calculated at checkout. Please note that international orders may be subject to local customs duties.
Is your packaging sustainable?
Sustainability is a core pillar of our brand. We use minimal plastic, post-consumer recycled materials, and FSC-certified paper for our secondary packaging to reduce our environmental footprint.